ANY UNANSWERED QUESTIONS? HERE ARE A FEW OF THE COMMON QUESTIONS WE RECEIVE. IF YOU CAN’T FIND WHAT YOU’RE LOOKING FOR HERE, CONTACT US
Q: How do I download my products after purchase?
A: Once payment has gone through you will be taken straight to your account area, where you will be able to download your product. All sample packs are contained within a zip folder, so you will need a program like Winzip or Win Rar to open them.
Q: Is your website secure?
A: All payments are processed by PayPal and we make every effort to ensure that your details are secure and protected at all times.
Q: What does 'royalty free' mean?
A: This term refers to our license, which allows you to use all loops, samples, synth patches and sampler instruments in your productions, without having to pay any share of your earnings to X-FAKKTA!
Q: How does your guarantee work?
A: We are confident that you will love your purchase! If you are not completely satisfied with your product, contact us within 14 days of making the purchase and we will give you are credit note to the value of that product. Maximum of 1 exchange per purchase.